ServicePortal!!

[vidishaagarwal5]

I need to know list of API's which are used in Service Portal?

[Nawal Singh · Accepted solution]

Hi @vidishaagarwal5 ,

Please refer below link that will answer all your query-

https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/build/service-portal/refe...

If you found my response helpful, please mark it as helpful and accept it as the solution.

Thank you
Nawal Singh

[Ravi Gaurav · Accepted solution]

Hi @vidishaagarwal5 

Here is list of Service Portal API's that we can utilise, they are divided into two types Client Side and Server Side:

1. Service portal client side API's:

i) spAriaUtil - Show messages on a screen reader.
ii) spContextManager - Make data from a Service Portal widget available to other applications and services in a Service Portal page. For example, pass widget data to Agent Chat when it opens in a Service Portal page.
iii) spUtil - Utility methods to perform common functions in a Service Portal widget client script.
iv) spModal - Show alerts, prompts, and confirmation dialogs in Service Portal widgets. The SPModal class is available in Service Portal client scripts.

2. Service Portal server-side APIs

i) GlideSPScriptable - Interact with data and perform record operations in Service Portal widgets. We can access GlideSPScriptable methods by using the global $sp object.
ii) GlideSPSearchAnalytics - Generates search analytics from custom ServiceNow search widgets.
iii) spScriptedFacet - Define facet items, filters, or mapped queries for a facets object.
iv) spScriptedFacetService - Generate a multi choice or single choice facets object for an advanced search source.

[Nawal Singh · Accepted solution]

Hi @vidishaagarwal5 ,

Please refer below link that will answer all your query-

https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/build/service-portal/refe...

If you found my response helpful, please mark it as helpful and accept it as the solution.

Thank you
Nawal Singh

[Ravi Gaurav · Accepted solution]

Hi @vidishaagarwal5 

Here is list of Service Portal API's that we can utilise, they are divided into two types Client Side and Server Side:

1. Service portal client side API's:

i) spAriaUtil - Show messages on a screen reader.
ii) spContextManager - Make data from a Service Portal widget available to other applications and services in a Service Portal page. For example, pass widget data to Agent Chat when it opens in a Service Portal page.
iii) spUtil - Utility methods to perform common functions in a Service Portal widget client script.
iv) spModal - Show alerts, prompts, and confirmation dialogs in Service Portal widgets. The SPModal class is available in Service Portal client scripts.

2. Service Portal server-side APIs

i) GlideSPScriptable - Interact with data and perform record operations in Service Portal widgets. We can access GlideSPScriptable methods by using the global $sp object.
ii) GlideSPSearchAnalytics - Generates search analytics from custom ServiceNow search widgets.
iii) spScriptedFacet - Define facet items, filters, or mapped queries for a facets object.
iv) spScriptedFacetService - Generate a multi choice or single choice facets object for an advanced search source.

[Ravi Gaurav · Accepted solution]

And as Suggested by @Nawal Singh 

follow the link :

https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/build/service-portal/refe...