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set approval to no longer required if approver and requestor is same

shruti2bhosale
Tera Contributor

Hi ,

 

I have requirement which set approver to no longer required if approver and requested for is same.

I wrote business rule which set to no longer require but failing if approver is in group approval tab also.

 

 

 

7 REPLIES 7

jonsan09
Giga Sage
Giga Sage

We handle approvals using a subflow. The subflow first checks if the approver is the same person who submitted the request (or is requested for). If they are, that approval step is automatically skipped and the flow proceeds to the next required approver (if any). 

Ankur Bawiskar
Tera Patron
Tera Patron

@shruti2bhosale 

what debugging did you do in your business rule?

business rule is on which table?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

sysapprover_approval table