Set Current Date Time In Business Rule Action

[thisisauniqueus]

Hi

How can i set the value of a field(work start) to current Date Time based on another filed's value in a business rule action?

Regards.

[Chuck Tomasi]

The unscripted method is to use "same as" for the operator.

If you want a scripted method, check the advanced button and use the script field with a line of code (in place of the comment) like this:

current.work_start = current.u_other_date_time_field;

If you want to set it to the CURRENT date:

current.work_start = gs.nowDateTime();

GlideSystem Date and Time Functions - ServiceNow Wiki

[sreebeeraka]

Not working in Jakarta version

[Chuck Tomasi]

Can you share your code, any error messages, and what context you are using it in? Example: 

javascript:gs.nowDateTime() in a BR for a scoped app. <<-- This is a known issue and you'll get an error since this method isn't supported in scoped apps. You should be using GlideDateTime() in scoped, and global apps.

[sreebeeraka]

Table:

Requested Item(sc_req_item)

Business Rule:

After - update

Condition:

state changes to resolve

Code:

//gs.addInfoMessage("Resolved field update=" +gs.nowDateTime());
current.u_resolved_on_date=gs.nowDateTime();
current.update();

As you said, even i tried with the GlideDateTime() as well, but no luck.