Set recipients in Quick messages

[tanz]

Hi,

I was able to change subject through before insert and update BR in the sys_email table while sending(condition is type is send-ready). However I would like to change the Recipients too. 

(function executeRule(current, previous /*null when async*/) {

if(current.body.indexOf("Support Group") > -1){
current.subject =" Contant Message Failure";
current.recipients = "Support@m.com";
}

})(current, previous);

Even though the recipients are going correctly in the sys_email , in the form only subject changes and To(which is the recipient) should also be changed which is Support@m.com, which is not happening and is showing the requestor email address. Could you please help me so that the recipients in the sys_email is also shown in the ticket also.

[Ankur Bawiskar]

Hi,

Recipients are not set in Quick messages.

Even if you are able to achieve this requirement; how would you distinguish between email generated from email client vs email generated from notification module OR using gs.eventQueue()

Regards
Ankur

[Ankur Bawiskar]

@tanz 

Hope you are doing good.

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