Set Request short description for Order Guide

[Cory Hitchings]

Hi all, 

Was wondering if anyone could help me get the Short Description set on a Request when placing an order from an Order Guide.  Currently, when submitted, it shows all Catalog Items on the Short Description which doesn't do well for reporting.  What I did was set a Business Rule on the sc_request table, however it over rides all Requests.  

Here is the code I am using, and hoping there is a way to isolate this Business Rule to only run if it's the Order Guide being used. 

(function executeRule(current, previous /*null when async*/) {

var gr = new GlideRecord('sc_req_item');
gr.addQuery('request', current.sys_id);
gr.query();

if (gr.next()) {
       current.short_description = 'Termination' + ' - ' + gr.variables.person_leaving.getDisplayValue() + ' - ' + gr.variables.end_date.getDisplayValue();
	   current.requested_for = gr.variables.requested_for;
	   current.description = 'Please refer to the Termination Checklist Knolwedge Article: ;
}
	
})(current, previous);

Anyone out there have any ideas?  As always, I appreciate your help! 

Thank you

[Ankur Bawiskar]

You are welcome

Regards
Ankur

[Megha Padale]

Hi,

There is a feature that automatically captures the order guide and writes it to a field called Order guide on the requested item without the customer having to configure anything. 

In filter put the condition as order guide is not empty and copy the query to business rule.

gr.addQuery('order_guideISNOTEMPTY')// check order guide is not empty.

If my answer helped you in any way, mark answer as helpful and correct.

Thanks and regards,

Megha.

[Ankur Bawiskar]

@Cory Hitchings 

Hope you are doing good.

Any update on this thread? Do let us know if you are stuck.

Regards
Ankur