Set up a Service Catalog request to have pre-defined catalog items in it by default

[NatG]

Hello, 

Is it possible to set up a request in such a way so it will have a list of specific items in it?

Example: a request for imaginary "working place set up" will include a desk, laptop, keyboard, mouse, monitor and a chair items.

Thank you, 

Natasha

[Hemanth M1 · Accepted solution]

Hi @NatG ,

Yes, Explore Order guides,

https://docs.servicenow.com/en-US/bundle/vancouver-servicenow-platform/page/product/service-catalog-... 

[Hemanth M1 · Accepted solution]

Hi @NatG ,

Yes, Explore Order guides,

https://docs.servicenow.com/en-US/bundle/vancouver-servicenow-platform/page/product/service-catalog-... 

[Vishal Birajdar · Accepted solution]

Hello @NatG 

You can use Order guide. You can raise multiple catalog item using Order guides.