setAbortAction is not working in Scoped application

shaik_irfan
Tera Guru

Hi,

I am currently on a Human Resource Core scope and on the Record producer General inquiry i have an option as Type of issue and if the selects the type of issue as Issue then i need to stop the creation of hr case..

 

In the Record producer i written script like below.

 

new sn_hr_core.hr_ServicesUtil(current, gs).createCaseFromProducer(producer, cat_item.sys_id);

if(producer.type_of_issue == 'issue')
{
current.setAbortAction(true);

}

find_real_file.png

 

@Ankur Bawiskar  can you please help me on this

30 REPLIES 30

I did tried, but no luck

Ankur Bawiskar
Tera Patron
Tera Patron

@shaik.irfan 

did you try to set Target scope as HR in the screenshot you shared

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

 

No i set target as Global, should it be HR then what should be the source ?

Hi,

try to select target scope as HR SP

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

 

Unfortunately it is not working

 

find_real_file.png