Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

setAbortAction is not working in Scoped application

shaik_irfan
Tera Guru

Hi,

I am currently on a Human Resource Core scope and on the Record producer General inquiry i have an option as Type of issue and if the selects the type of issue as Issue then i need to stop the creation of hr case..

 

In the Record producer i written script like below.

 

new sn_hr_core.hr_ServicesUtil(current, gs).createCaseFromProducer(producer, cat_item.sys_id);

if(producer.type_of_issue == 'issue')
{
current.setAbortAction(true);

}

find_real_file.png

 

@Ankur Bawiskar  can you please help me on this

30 REPLIES 30

I did tried, but no luck

Ankur Bawiskar
Tera Patron
Tera Patron

@shaik.irfan 

did you try to set Target scope as HR in the screenshot you shared

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

 

No i set target as Global, should it be HR then what should be the source ?

Hi,

try to select target scope as HR SP

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

 

Unfortunately it is not working

 

find_real_file.png