Setting Approver in Workflow Editor Using Scratchpad

[appstorm]

When trying to set an Approver from scratchpad in Workflow Editor, I can successfully store and assign the sys_id of the Instructor from the student_information field on our form, but it does not set the Instructor as Approver in the approver - user action.  Instead, it leaves the approver field empty and passes to the next step in the workflow.

// Access the course_information reference field (from the RITM or appropriate record)
var courseInfo = current.variables.course_information;  // Adjust according to where the course reference is

// Check if course_information is valid
if (courseInfo) {
    // Query the sn_uni_req_larf_banner_courses table using course_information (the reference field)
    var gr = new GlideRecord('sn_uni_req_larf_banner_courses');
    if (gr.get(courseInfo)) {  // Get the record from the sn_uni_req_larf_banner_courses table
        // Log to verify we have found the record
        gs.info('Found sn_uni_req_larf_banner_courses record for course code: ' + gr.u_course_code);

        // Access the u_instructor_name field directly from the sn_uni_req_larf_banner_courses record (this is expected to be sys_id)
        var instructorSysId = gr.u_instructor_name;  // Ensure this is a sys_id (reference to sys_user)

        // Log the instructor's sys_id
        gs.info('Instructor sys_id: ' + instructorSysId);

        // Store the instructor's sys_id in the scratchpad to be used in other steps (like approval)
        workflow.scratchpad.instructorName = instructorSysId;
        gs.info('Instructor sys_id stored in scratchpad: ' + workflow.scratchpad.instructorName);

        // Now, set the approver to the instructor sys_id
        current.approver = instructorSysId;
        gs.info('Instructor sys_id assigned as approver: ' + instructorSysId);
    } else {
        // Log if the sn_uni_req_larf_banner_courses record was not found
        gs.info('No matching sn_uni_req_larf_banner_courses record found for course information.');
        workflow.scratchpad.instructorName = '';  // Ensure scratchpad is empty if no instructor is found
        current.approver = '';  // Ensure approver is cleared if no instructor is found
    }
} else {
    // Log if course_information is not set or valid
    gs.info('course_information is not set or valid.');
    workflow.scratchpad.instructorName = '';  // Ensure scratchpad is empty if no course information
    current.approver = '';  // Ensure approver is cleared if no course information
}

[Brad Bowman]

The Approval - User activity must push one or more sys_ids from the sys_user table to an array with the name 'answer'.  You can use the scratchpad variable for this assignment, or the 'Approver' field on the RITM if you have created such a field, or an 'Approver' variable on a Catalog Item.  Using scratchpad would look like this:

var answer = workflow.scratchpad.instructorName;