Setting due date for a catalog item in workflow editor
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‎05-09-2024 09:22 AM
While setting due date in a catalog item . I have set the due date using schedule field present in the properties of catalog item .I have set as 3 business days but even after publishing the workflow of a catalog item the due date is not working. Is there any other way to set the due date for a catalog item

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‎05-09-2024 12:01 PM
Can you share a screenshot of how the schedule and duration are currently setup?
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‎05-10-2024 02:54 AM
Hi Brian , thanks for the reply .please find the snapshot here
 

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‎05-10-2024 09:42 AM - edited ‎05-10-2024 09:43 AM
Ok I tried in my dev instance and it gave the correct due date. It bases it off the item order date/time. So if you have approvals it doesn't count the time it takes to approve it for the due date.