Setting due date for a catalog item in workflow editor

Ankitha4
Tera Contributor

While setting due date in a catalog item . I have set the due date using schedule field present in the properties of catalog item .I have set as 3 business days but even after publishing the workflow of a catalog item the due date is not working. Is there any other way to set the due date for a catalog item 

3 REPLIES 3

Brian Lancaster
Tera Sage

Can you share a screenshot of how the schedule and duration are currently setup?

Hi Brian , thanks for the reply .please find the snapshot here

IMG_20240510_152224.jpg

 

Ok I tried in my dev instance and it gave the correct due date. It bases it off the item order date/time. So if you have approvals it doesn't count the time it takes to approve it for the due date.