Show error message when in workspace modal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-05-2023 03:02 PM
Hello,
I am currently facing an issue related to displaying an error message when a user tries to close a response task from a pop-up/modal. It have got it to work on the form view, however, I am encountering a challenge when it's accessed through the initial pop-up/modal.
I have a response task record that I need to close. When I try to close this task from the record form, the system rightly displays an error message, and prevents me from closing the task based on some other logic. This is the expected behavior and is working as intended (attached image 1).
But when I try to perform the same action from the initial pop-up/modal that shows the same record (attached image 2), the error message doesn't display. Instead, the task reverts to its previous state, which is expected, but without any explanatory error message, not expected.
My goal is to ensure that the error message displays correctly regardless of whether the user is attempting to close the response task from the form or from the pop-up/modal.
Is this a configuration issue or am I missing something in the UI policy or client script? Has anyone faced a similar issue and found a way to fix it?
Thank you in advance for your assistance and I look forward to your insights.