Show Incident details on UI Page

Pranathi · ‎01-30-2024

Hi everyone, I need to create a custom UI page in that I need to display incident details like Number, Caller, Short description on the UI page.

Dr Atul G- LNG · ‎01-30-2024

Hi @Pranathi

What is use case for this, bcz I think what are you looking for is OOTB.

If you provide more details that will be good.

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Dr. Atul G. - Learn N Grow Together
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Pranathi · ‎01-30-2024

Hi @Dr Atul G- LNG ,

I need to show single incident form details like number, caller fields etc on the UI page

Dr Atul G- LNG · ‎01-30-2024

But where @Pranathi and why. My only point is if we not clear on requirements then we build lot of code and it increase technical debt. So if you provide more details, will be good.

https://www.servicenow.com/community/itsm-forum/how-to-create-a-ui-page-for-incident-table/m-p/38704...

https://www.servicenow.com/community/developer-articles/demonstration-of-ui-pages-making-incident-fo...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Pranathi · ‎01-30-2024

Hi @Dr Atul G- LNG , Sorry for the confusion, My requirement is to create an UI action on the incident form. when users clicks this button, a new tab should open, displaying a UI page. The Ui page will show current incident details including the Number, Caller, Short description etc..