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Showing emails in activity stream on employee portal

JordyZ
Mega Sage

Hi,

 

Since it is not possible to show emails in the activity stream on the employee portal

Service Portal: Email activity is not displayed in standard "Ticket Conversations" widget - Known Er...

JordyZ_0-1765356148757.png

I was thinking of creating a new tab in the standard ticket configurations with a custom widget that shows emails. 

JordyZ_1-1765359324047.png

 

Is this a good workaround? Does anyone have experience with a widget like that?

 

 

 

 

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