Hello,I have a use case where I have to sync the data from the ServiceNow custom m table to the share point list item. To achieve this I have used the existing Microsoft sharepoint online spoke and the OOB action "Update list item by ID". Where I hav...
Hi Community, I'm trying to understand how multi-channel customer interactions are tracked at the data model level in CSM. I know that `sys_journal_field` stores the chronological history of comments and work notes on a Case — but it doesn't seem t...
how to reset users that blocked by login using authenticator app
I have a requirement to implement data export functionality in .xlsx format for custom widgets built in ServiceNow.The expectation is to export the widget data into an Excel file while preserving details such as selected columns, column order, and da...
After a recent upgrade, we’ve noticed an issue where Special Handling Notes are displaying raw HTML tags instead of rendering the formatted content. Has anyone else faced a similar issue post‑upgrade?
Hi all, I've created a Client Template for the first time, to be used in the Email Client I've enabled on a custom app. End users pretty happy with what it's doing (Really like how easy it was to make the template) but they have asked is it possible ...
we have the custom security table in domain A for that related tab Task SLA for thatType and duration field values are showing for admin user but when i login as the Fullfiller or itil user the type and duration field values are not visible how can ...
Hi all, I am currently trying to work on creating a Provider Notification which should notify the person mentioned in the ticket by telling them in the Notification bit in ServiceNow. I've tried finding a solution on the community but a lot don't see...
Have anyone fixed this problem? Do you have any suggestions?Catalog item variable var1MRVS (Multi Row Variable Set)inside it → reference variableGoal:Use var1 (outside MRVS) inside the reference qualifier of the MRVS reference field.In docs I see:V...
please let me know any mistake in below code because still it's not workingvar reqfor = ritm.variables.requested_for; var query = 'model.short_descriptionINSFW100,SFW102^install_status=1^assigned_to=' + reqfor; var grService = new GlideRecor...
I am looking for end to end details on how to install a software on end user devices using Intune. I couldnt find the any docs/community posts/blogs/Youtube videos describing the same clearly. Its incomplete or scattered. If anyone has worked on this...
When attempting to access the portal registration page, an error is displayed even though the page is configured as public. The Can view permission has been granted and the external role is also assigned. This functionality was working prior to the u...
Is there a way to make these changes in bell notification :- Update the existing bell notifications view in ServiceNow with the following improvements:a) Full Text Display:Show the complete notification text without cutting it off (e.g., "HRT2000149 ...
When attempting to configure provisioning in the Azure portal, I can only see the "Bearer Authorization" and "OAuth 2.0 client credentials grant" options in the Authentication Method dropdown.Could you please confirm whether Basic Authentication is ...
How to show only those groups in the workspace assignment group I am creating a custom workspace in that record page i want to show only the assignment group that i want not all How can i achive this
