snc_internal role not get assigned to users

[manirathore]

According to the servicenow documentation, whenever the user logs in first, snc_internal role is automatically assigned. But it is not working.

[Murthy Ch · Accepted solution]

Right, you cannot add any other roles to snc_internal. It should be stand-alone role. That's how SN implemented this

[Dr Atul G- LNG · Accepted solution]

Yes, but Flow is recommended as it is low/no-code. I think I’ve answered your question—please accept the answer and close the thread."

[Murthy Ch]

Hi @manirathore 

That is true. Whenever any new user logged-in to the system. snc_internal role will be added automatically. I just tested by creating a new test user in my PDI and it worked as expected.

[manirathore]

try to add any role in snc_internal in the related list 'contains' section and then try

[Murthy Ch · Accepted solution]

Right, you cannot add any other roles to snc_internal. It should be stand-alone role. That's how SN implemented this

[manirathore]

Can you tell me where that implementation is?