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11-24-2023 04:24 AM
Some of my team have lost access to some of the Human Resources scopes overnight
Not all admins are affected.
I have logged it with ServiceNow but wondering if anyone has seen this issue before.
Dev
Prod
Solved! Go to Solution.
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11-24-2023 09:27 AM
Looks like the boss moved some roles around and some users lost sn_hr_core.admin.
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11-24-2023 09:18 AM
Try to update the plugin once and do cache.do
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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11-24-2023 09:27 AM
Looks like the boss moved some roles around and some users lost sn_hr_core.admin.

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11-24-2023 10:21 AM
Thanks @RichardSaunders for the update. Well this was the very first comment for a check from my side. Anyways, glad you got it sorted.