We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Some of my team have lost access to some of the Human Resources scopes overnight

RichardSaunders
Tera Guru

Some of my team have lost access to some of the Human Resources scopes overnight

Not all admins are affected. 

I have logged it with ServiceNow but wondering if anyone has seen this issue before. 

Dev

Dev1.PNG

Prod

 

Prod1.PNG

  

1 ACCEPTED SOLUTION

RichardSaunders
Tera Guru

Looks like the boss moved some roles around and some users lost sn_hr_core.admin.

View solution in original post

7 REPLIES 7

Try to update the plugin once and do cache.do

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

RichardSaunders
Tera Guru

Looks like the boss moved some roles around and some users lost sn_hr_core.admin.

Thanks @RichardSaunders for the update. Well this was the very first comment for a check from my side. Anyways, glad you got it sorted.