Some of my team have lost access to some of the Human Resources scopes overnight

RichardSaunders
Tera Guru

Some of my team have lost access to some of the Human Resources scopes overnight

Not all admins are affected. 

I have logged it with ServiceNow but wondering if anyone has seen this issue before. 

Dev

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Prod

 

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1 ACCEPTED SOLUTION

RichardSaunders
Tera Guru

Looks like the boss moved some roles around and some users lost sn_hr_core.admin.

View solution in original post

7 REPLIES 7

Try to update the plugin once and do cache.do

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RichardSaunders
Tera Guru

Looks like the boss moved some roles around and some users lost sn_hr_core.admin.

Thanks @RichardSaunders for the update. Well this was the very first comment for a check from my side. Anyways, glad you got it sorted.