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11-24-2023 04:24 AM
Some of my team have lost access to some of the Human Resources scopes overnight
Not all admins are affected.
I have logged it with ServiceNow but wondering if anyone has seen this issue before.
Dev
Prod
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11-24-2023 09:27 AM
Looks like the boss moved some roles around and some users lost sn_hr_core.admin.

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11-24-2023 04:26 AM
Hi Richard,
Strange unless there was any planned access revocation or some one purposely removed access. You can possibly check in Deleted records once.
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11-24-2023 04:31 AM
They still have their admin roles, and nothing looks out of the ordinary in Deleted Records.

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11-24-2023 04:33 AM
Any recent clone or so? Also, in deleted records I meant entries for group memberships or user role(if audited)
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11-24-2023 04:41 AM
Nope, last clone was over 6 months ago. I have removed and readded all groups and roles but its the same issue.