Some of my team have lost access to some of the Human Resources scopes overnight

RichardSaunders
Tera Guru

Some of my team have lost access to some of the Human Resources scopes overnight

Not all admins are affected. 

I have logged it with ServiceNow but wondering if anyone has seen this issue before. 

Dev

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Prod

 

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1 ACCEPTED SOLUTION

RichardSaunders
Tera Guru

Looks like the boss moved some roles around and some users lost sn_hr_core.admin.

View solution in original post

7 REPLIES 7

Jaspal Singh
Mega Patron
Mega Patron

Hi Richard,

Strange unless there was any planned access revocation or some one purposely removed access. You can possibly check in Deleted records once.

They still have their admin roles, and nothing looks out of the ordinary in Deleted Records. 

Any recent clone or so? Also, in deleted records I meant entries for group memberships or user role(if audited)

Nope, last clone was over 6 months ago. I have removed and readded all groups and roles but its the same issue.