Sort order for Topics in Virtual Agent Designer

[Community Alums]

Hi, 

Is there a way to sort the order for virtual agent topics when it is visible in the chat bot window?

Please advise. 

Kind Regards,

Amit

[Alberto Consonn · Accepted solution]

Hi,

at the moment OOTB it's not possible to Order a Topic (it's a product defect).

Refer to the following thread discussion:

Virtual agent order topics

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

[Mark Roethof]

Hi there,

As Alberto mentioned: product defect.

Just checked at Hi, no real update on this.

Kind regards,
Mark

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LinkedIn

[Community Alums]

Thanks Mark and Alberto for the quick response. 

Kind Regards,

Amit

[trishjohnson]

Can anyone verify that this is in fact fixed in Madrid? That was the response we received.  Thank you!