Xanadu Patch 0
At one point, access to Service Operations Workspace was restricted in our instance to a pilot group of users. I thought I rolled back what they did and opened it up to ITIL. ITIL users can now see the Service Operations Workspace in the menus and open it, but, when they do, the widgets (i.e., oob donuts) are not displaying in the Overview section on the landing page. This is what ITIL users see:
This is how the Overview section appears on the landing page for admin users:
From what I can tell, we are using the OOB SOW landing page. ITIL users seem to be able to access everything else in SOW like lists and are able to drill into the item details. It is just that the standard oob widgets are not displaying on the landing page.
What controls the visibility of the widgets on the landing page?
Thank you!
