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06-11-2025 03:06 AM
Hi experts, I created Quick Links in the SOW view, but they are only visible to me. They are not visible to other users. How can I fix this?
06-11-2025 04:17 AM
Hi,
It is the expected behaviour. Quick links are at user level
Refer these articles to make it visible for other users -
https://www.servicenow.com/community/incident-management-sow-articles/service-operations-workspace-h...
https://www.servicenow.com/community/service-operations-workspace/sow-is-there-a-way-to-set-a-defaul...
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