SSO not working

[snowuser111]

Hi,

Can anyone help SSO is not working. My SPEntryPage is as below. Have both system property in place.It is not redirecting to /myportal

Can anyone help on this please. Bit urgent

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/**

*

*   Service Portal sample script include to indicate

*   1. which login page should be used

*   2. the starting page after the user is authenticated

*

*   Script is configured using system properties

*   PROPERTY                                               VALUE

*   glide.entry.page.script                 new SPEntryPage().getLoginURL();

*   glide.entry.first.page.script     new SPEntryPage().getFirstPageURL();

*

* functions can return a path or null if no overrides are necessary

*

**/

var SPEntryPage = Class.create();

SPEntryPage.prototype = {

  initialize: function() {

  this.logVariables = false;   // for debugging

  this.portal = "/myportal/";           // The URL suffix specified in the sp_portal record

  },

  /***

  *

  * Referred to by property: glide.entry.page.script

  *

  **/

  getLoginURL: function() {

  // When requesting a page directly (eg: /problem_list.do)

  // The platform session_timeout.do sets the login page to welcome.do

  // Since we are handling the login, clear that value

  var session = gs.getSession();

  var nt = session.getProperty("nav_to");

  var sPage = session.getProperty("starting_page");

  if (nt == "welcome.do")

  session.clearProperty("nav_to");

  if (!sPage && !nt)

  session.putProperty("starting_page", gs.getProperty("glide.login.home"));

  // Send the user to the portal's login page

  var portalGR = new GlideRecord("sp_portal");

  portalGR.addQuery("url_suffix", this.portal.replace(/\//g, ""));

  portalGR.addNotNullQuery("login_page");

  portalGR.query();

  if (portalGR.next())

  return this.portal + "?id=" + portalGR.login_page.id;

  // Send to the a default login page

  return this.portal + "?id=login";

  },

  /***

  *

  * Referred to by property: glide.entry.first.page.script

  *

  **/

  getFirstPageURL: function() {

  var session = gs.getSession();

  this.logProperties('before', session);

  // has roles and is not a Service Portal page - go to UI16

  var nt = session.getProperty("nav_to");

  var isServicePortalURL = new GlideSPScriptable().isServicePortalURL(nt);

  var redirectURL = session.getProperty("login_redirect");

  //if (user.hasRole('admin') && !redirectURL)

  if (user.hasRoles() && !redirectURL && !isServicePortalURL)

  return;

  // user may have logged in from a frame, the /login_redirect.do page will bust out of it

  if (!redirectURL) {

  // redirectURL is nav_to

  // if nav_to == "welcome.do" then use starting_page

  var sPage = session.getProperty("starting_page");

  if (sPage && nt == "welcome.do")

  gs.log("loginredicect"+nt);

  nt = sPage;

  // Avoid a redirect loop to the home page

  if (nt) {

  var ep = gs.getProperty("glide.login.home");

  if (ep == nt)

  nt = null;

  }

  session.putProperty("login_redirect", nt || "true");

  return "/login_redirect.do?sysparm_stack=no";

  }

  session.clearProperty("login_redirect");

  var returnUrl = this.portal;

  if (redirectURL && redirectURL != "true") {

  var spUrl = new GlideSPScriptable().mapUrlToSPUrl(redirectURL);

  returnUrl = spUrl ? this.portal + "?" + spUrl : redirectURL;

  }

  this.logProperties('after', session);

  if (!this.logVariables) {

  gs.log('redirectURL: ' + redirectURL);

  gs.log('User: ' + user.getName());

  gs.log('is internal: ' + (!user.hasRoles()));

  gs.log('returnUrl: ' + returnUrl);

  }

  return returnUrl;

  },

  logProperties: function(beforeOrAfter, session) {

  if (!this.logVariables)

  return;

  gs.log('SPEntryPage: Redirect ------------------------------- ' + beforeOrAfter);

  gs.log('session.starting_page: ' + session.getProperty("starting_page"));

  gs.log('session.nav_to: ' + session.getProperty("nav_to"));

  gs.log('session.login_redirect: ' + session.getProperty("login_redirect"));

  gs.log('gs.fURI: ' + session.getURI());

  },

  type: 'SPEntryPage'

};

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[Goran WitchDoc]

Just a quick check.. your properties.. did you include the semicolon? cos you shouldnt 😃

//Göran

[snowuser111]

properties does not have semicolon

what is wrong please help

[bianca_vaccarin]

Not sure if you ever figured out why you were not redirecting to your login page, but lks shared a post you may find helpful regarding login loops in Service Portal. Accessing ServiceNow instance redirect users to session_timeout.do

[snowuser111 · Accepted solution]

It is resolved we modified script it is working