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08-19-2024 12:56 PM
Have a requirement to remove the 'View in old Teams desktop client' button and text on 'View in new Teams or web client' button on the Work Notes in the Activity Stream after the 'Start Microsoft Teams Chat' functionality was invoked and used on an Incident. Looking for help locating these to set as inactive and change text.
Thanks
Solved! Go to Solution.
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08-21-2024 08:02 AM
Hi! You can manage the content of this activity stream entry by customizing the related message in the table "sys_ui_message" / resp. module "System UI > Messages" in Application Navigator:
As you can see, you will need some HTML skills ... ^^^
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08-19-2024 03:50 PM
Hi @CM1 ,
Is this for the Service Portal? Can you provide a larger screenshot?
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08-21-2024 06:06 AM
This is in the activity stream (Work note) of the Incident the Start Microsoft Teams Chat was initiated from.
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08-21-2024 08:02 AM
Hi! You can manage the content of this activity stream entry by customizing the related message in the table "sys_ui_message" / resp. module "System UI > Messages" in Application Navigator:
As you can see, you will need some HTML skills ... ^^^