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‎03-28-2024 02:45 AM
we have two variables in record producer one is country reference to country table and state referencing to state table. In country table we have list of countries and in state table we have country field referring to country table and state field having states based on country. In record producer once we select country, state should show in list based on country name. How to achieve this in service now
Solved! Go to Solution.
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‎03-28-2024 03:35 AM - edited ‎03-28-2024 03:41 AM
@VikramM1 Try the following, just change the table names according to yours.
Reference Qualifier in Catalog item:
Script Include:
var FilterStates = Class.create();
FilterStates.prototype = {
getStatesByCountry: function(country) {
//You check if the country is empty. If it is you don't include it in the reference qualifier and return.
if (!country) return '';
var stateList = [];
var stateGr = new GlideRecord('your_state_table');
stateGr.addQuery('your_country_field', country);
stateGr.query();
while (stateGr.next()) {
stateList.push(stateGr.getUniqueValue());
}
return "sys_idIN" + stateList.join(',');
},
type: 'FilterStates'
};
I hope this answers your question! 🙂
If it does, kindly mark it as answered.

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‎03-28-2024 03:14 AM
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‎03-28-2024 03:34 AM
It did not work, they are referring both same reference table
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‎03-28-2024 03:47 AM
Hi @VikramM1
Please use this in advance reference qualifier of the state field.
javascript: 'yourDependentParentField(country)=' + current.varaibles.variablename(country);
Thanks & Regards,
Anitha H V