Stop the Form Submission onsubmit catalog client script AJAX

[G Bhargavi]

Hi 

I am trying to stop form submission in onsubmit client script . I am using GlideAjax .

If I can't use getXMLWait() as it doesn't work in Portal.

I cant use g_scratchpad as it doesn't work in Native UI.

If I take a variable and make it true/false based on answer from ajax as suggested in many places even it doesn't work .

Need help !!!

[Maik Skoddow]

This question is so often asked (did you you leverage the search function first before asking?) that ServiceNow has provided the answer with an example script: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0779964 

Based on that approach, you will find a more extensive version in the following article: https://www.servicenow.com/community/developer-blog/how-to-async-glideajax-in-an-onsubmit-script/ba-... 

[G Bhargavi]

Hi Maik, Thanks for the response 

The problem which I already mentioned was g_scratchpad will not work for Native desktop , it works only for mobile/service portal . If I use getXMLWait() it will work on native , but getXMLWait() won’t work on portal. Everyone in forum gave solutions for portal(using g scratchpad) and native UI (using getXMLWait()). But I am not supposed to use getXmLWait() .. Hope you understood my problem!!!

pls help

[G Bhargavi]

Hi Maik, 

Thanks for the reply 

But the problem was g_scratchpad won’t work for native desktop , getXmLwait won’t work in portal and also as per guide lines getxmlwait should not be used . That’s the issue.

please suggest any other possible solution..

[Guillaume VERME]

Same problem, on my side. 

Can't use the scratchpad or the XMLWait. 

So can we have an update on this, before opening a ServiceNow case.