Suggestion in the typeahead widget are strange

[Nico12]

Hi,

We have got an issue on our Portal Search.

It is configured to display suggestion after 3 letters ( system properties : glide.service_portal.typeahead.min_length).

Well, it act differently :

1/ to show Wrike, we only need to type wri (3 letters) ==> OK

2/ but if i want to show suggestion on Confluence, we need to write confl (5 letters) ==> Not ok

3/ and if i try to write SAP (to find all item with SAP in the name) it show nothing, we need to add " after sap. ==> Not ok

Where can we configure so it give suggestion after 3 letters are type by the user ?

regards,

[SriRaghavB]

I might be too late to reply, Anyways,

Modifying system_property 'glide.service_portal.typeahead.min_length' record to '3' can help your case.

For reference: Line 56 in the Server Side script of the Typeahead widget references the above sys property.
---->data.typeaheadMinLength = getIntProperty('glide.service_portal.typeahead.min_length', '3');

Go ahead and change the above system_property table record to '3'