Support Group in CMDB Classes

Sandhya23
Tera Guru

‎07-30-2024 04:54 AM

Hi All,

 

I have a requirement to add the Support Group in all the CMDB classes. What would be the best possible way to achieve this?

 

Regards,

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-30-2024 05:00 AM

Hi @Sandhya23 

 

If I am not wrong Support group allocated on the individual CI level not on the class level?

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Sandhya23
Tera Guru
In response to Dr Atul G- LNG

‎07-30-2024 07:49 PM

Yeah thats right, how can we acheive that ?

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SK Chand Basha
Giga Sage

‎07-30-2024 10:40 PM

Hi @Sandhya23 

 

Creation of  Dynamic ci group will be used to populate support group, change group,  managed by group for the classes automatically 

 

https://servicenow.com/community/developer-forum/cmdb-dynamic-ci-group-data-sync/td-p/2833966 

 

Mark it Helpful and Accept Solution!! If this helps you to understand.

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