Survey email notification error: page not found
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05-14-2025 02:39 AM
Hi All,
I need help here, i have an existing survey that comes in a separate email once an incident is resolved. Now i want to add the same survey link to the "resolved" email notification. What am i missing
When i click on the link error: page not found
Email script
Notification:
Updated the url but it defaults to the OOB url
Regards
CarolMa
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a month ago
The assessment table see below. Thats what I opted for resolved email content added to the survey email. That will be sent as resolved email notification with the link to the survey.
see below:
"Survey User Invite" notification
Regards
CarolMa
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a month ago
you didn't share email script which is causing the issue it seems.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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a month ago