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01-18-2024 09:00 PM
Hi Team ,
while clicking on the emoji , coming as undefind
(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
/* Optional EmailOutbound */
email, /* Optional GlideRecord */ email_action,
/* Optional GlideRecord */
event) {
gs.log("current " + current.number, 'sys');
var surv = new GlideRecord('asmt_assessment_instance');
surv.addNotNullQuery('trigger_id');
surv.addQuery('trigger_id', current.sys_id);
surv.query();
surv.next();
gs.log("Incident from survey " + surv.number, 'sys');
var params = current.number + "," + surv.number;
//var subject = "survey:" + surv.number + " " + " " + "incident:" + current.number + " ";
var subject = "Reminder:Please share your feedback on " + "Incident: " + current.number;
//+ " " + ": Survey Number : " + surv.number;
email.setSubject(subject);
template.print('<a href="' + gs.getProperty('glide.servlet.uri') + '/sp?id=take_survey&instance_id=' + surv.sys_id + '"><img src="CSAT.png" width="280" height="55"/></a>');
})(current, template, email, email_action, event);
This is the email script , what will be error can anyone please help me here .
How to sort it out .
Thanks in adavance
Solved! Go to Solution.
1 ACCEPTED SOLUTION

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01-22-2024 12:15 AM
Hi @nameisnani ,
I believe same script was shared on another thread and that resolved your issue.
Could you please close this question by marking appropriate solutions as correct answers?
Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande
Thanks
Anil Lande
20 REPLIES 20
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01-19-2024 03:15 AM
@Anil Lande any help here please