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Survey is showing undefined

nameisnani
Mega Sage

Hi Team ,

 

while clicking on the emoji , coming as undefind 

nameisnani_0-1705640202798.pngnameisnani_1-1705640294778.png

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {


    gs.log("current " + current.number, 'sys');

    var surv = new GlideRecord('asmt_assessment_instance');
    surv.addNotNullQuery('trigger_id');
    surv.addQuery('trigger_id', current.sys_id);
    surv.query();
    surv.next();
    gs.log("Incident from survey " + surv.number, 'sys');

    var params = current.number + "," + surv.number;
    //var subject = "survey:" + surv.number + " " + " " + "incident:" + current.number + " ";
    var subject = "Reminder:Please share your feedback on " + "Incident: " + current.number;
    //+ " " + ": Survey Number : " + surv.number;
    email.setSubject(subject);



    template.print('<a href="' + gs.getProperty('glide.servlet.uri') + '/sp?id=take_survey&instance_id=' + surv.sys_id + '"><img src="CSAT.png" width="280" height="55"/></a>');





})(current, template, email, email_action, event);

 

This is the email script , what will be error can anyone please help me here .

How to sort it out .

@Anil Lande 

 

Thanks in adavance 

1 ACCEPTED SOLUTION

Hi @nameisnani ,

I believe same script was shared on another thread and that resolved your issue.

Could you please close this question by marking appropriate solutions as correct answers?

 

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

View solution in original post

20 REPLIES 20

nameisnani
Mega Sage

@Anil Lande  any help here please