Hi,I have created a new change model with description and if I try to hover over the newly created model it will not show description intermittently while other models have no issues did anyone face similar issue?Couple of verifications doneModel has...
I've seen a common problem going around with updating work items using the azure devops boards spoke in servicenow. the field seems to be expecting some kind of direct input making the use of data pills un-usable. The only solution I have seen to thi...
Hi All, I've followed some tutorials and I was able to create a new UI builder Page like thisNow, I need this "Notify" Button to trigger an event or maybe even run a client script right awayIf possible I want also to grab the value from the field abo...
Hi Every body I am creating an update to an attached file using PowerShell to use in a data source that will run weekly.In the ecc_agent_script_file table, I created this file: Name: ALERTAS-VM.ps1script: ############################################...
I have a requirement to retrieve a file from the MID Server and attach it to a Record in a Flow. I'm really struggling with retrieving the file from the MID Server. For various reasons, Import is not an option. I've seen a few posts and videos on ...
Hi,Disclaimer: I'm not a ServiceNow expert as I am a developer on the "client side" so forgive me in advance for asking this. (Other people I work with are ServiceNow experts). I use the Rest API Explorer fine to run a simple query to get all the in...
Hello Experts, Don't know whether this is a right question asking here. But I need your assistance on this. There is a powershell script which connects SN to customer_contact table to fetch the record via token concept. I don't know why I am getting ...
Trying to create a database view to display active users within the system who have logged-in within the last 3 months and are assigned licensed roles. I would think the where clause should use the 'name' field from the license_role table to join wi...
Hello Community,I want to create a report on the Incident table that shows how many times each individual incident was reassigned between certain types of assignment groups. My requirement:1. We have multiple assignment groups that start with XYZ (ou...
We have configured two dedicated mailboxes in ServiceNow to handle inbound email actions:IT Support This mailbox was configured first and is restricted to only accept emails from domains explicitly defined in the Inbound Email Actions.If no specific ...
Hi Community,I’m trying to use the Rich Content widget in Employee Center Pro to show building info based on the current user. I want to:Get the user's building ID from the User tableUse it to pull details from the Building table (address, features, ...
Hello all, We recently upgraded our non prod environments to Yokohama and in doing our testing before upgrading in Production we came across the Reopen option being available on a resolved incident from the serviceportal. it is currently not visib...
Hello, We would like to integrate Sentinel alerts to Create an incident in the ITSM. ( not SIR ) When I search I'm getting about Sentinel to Security Incident Response, we don't have Sec Ops module in ServiceNow, we have only ITSM, please help how t...
How do you create a Data Policy to restrict user access from the server sideWhen state is set to Closed, then Assigned to and Assignment group fields should be hidden.
I’m working through two scenarios involving reference qualifiers and would really appreciate some guidance or confirmation from the community.1. Change Table – CI Reference Qualifiers on Configuration Item and Affected CIsOn the Change Request tabl...
