If you find this content helpful please upvote, thank you. Imagine I own a library. I have shelves full of books, and of course, I want people to borrow them. That's the whole point of having a library. So, I give every member a library card. Now ima...
We are investigating whether it is possible to hide the standard Save button (OOTB Save button) in the Source-to-Pay workspace based on the record’s status. The requirements we wish to implement are as follows. Table: sn_slm_caseCondition: Status = W...
While creating a hr case we will choose a hr service right? can we hide that hr service using coe security policy?
In my Record Producer, there are variables called as request type and request subtype. I have created them manually, when I am saving the record, those fields are not getting mapped to the request and request sub type field in backend table.However ...
Is there an option to move direct user role assignment (sys_user_has_role) to happen in background, similar to how it works when a user or a role is added/removed from a group when "glide.ui.schedule_slushbucket_save_for_group_roles" is set to "true...
In my work, we setup our instance to use SAML SSO in the multi-provider SSO with our company's IDP. Do we still need to enter values in these system properties:glide.authenticate.sso.saml2.idp_authnrequest_urlglide.authenticate.sso.saml2.idpOur SAML...
I'm having trouble sending an attachment. Despite setting the attachment format to multipart/form-data, I still can't get it to work. Could you please briefly guide me on this? Content-Type: multipart/form-data; boundary=test--testContent-Disposition...
In Agent Workspace for HR Case Management I have an Email Client Template with two recipient email addresses. When I click on Apply Template, I get two To data pills on the email, as expected, but they appear to be from just one of those two address...
Hello teamI have a catalog item related to inventory management. The catalog item includes an attachment variable where users are required to upload a picture of the PC.The catalog item creates a record in a custom table that contains an Image column...
I use this API <instance_name>.service-now.com/oauth_token.do with grant_type as refresh_token.This API is used in order to refresh the access_token every time it expires. I was of the opinion that if this API results in 401 Unauthorized access with ...
In the documentation for 'Workflows in Legal Service Delivery' it mentions "The Legal External Storage Core flow for storing documents in external storage systems is installed with Legal Request Management" but I do not have this flow in Process Aut...
Hello everyone, many ServiceNow developers have encountered the problem of why you can't change the default font size in tinymce (html fields). The default size is 8pt and there are several ideas, including a few articles from ServiceNow, one of whic...
Hello everyone, In the Project Workspace, when you open a project and go to the “Planning” menu, a table of subprojects and tasks appears. The component used for this view is “SN Task Planner 1.”When you click the context menu (three dots) in a cell—...
Hi all, As a business requirement, I want to populate the RIDAC records on Strategic Portfolio Workspace in ServiceNow. Also, while searching for this requirement, I've found one image in which the RIDAC record is clearly visible on SPW, but once I a...
I have a requirement where a variable named country is present in MRVS and if the value of this variable changes to germany then few set of questions should populate on record producer. Additionally removing the row containing the country as germany ...
