Issue: "User is not authenticated" error in REST API ExplorerHi everyone,I'm facing an issue in ServiceNow REST API Explorer. Whenever I click Send, I get the following response:{ "error": { "message": "User is not authenticated", "detail":...
Unable to update assigned to on list edit. Security prevents editing the field. There is no list edit ACL configured.
Hi AllWe have a requirement where different units are using the same ServiceNow instance. We need to set a specific platform analytics dashboard as the homepage only for users belonging to one particular unit, without affecting users from other units...
Hello!We currently auto generate ServiceNow tickets requesting user profile folder cleanup for terminated or inactive users. The clean up process is manual now, and we're looking to automate the clean up task. What is the best approach to delete this...
Currently, once we enable the "Parameterized Test" option on a test, all shared parameters defined in the system automatically become available and show up in that test.Is there anyway ServiceNow allows to remove or add existing shared parameters on ...
How to Automate Standard Change Template creation through ATF? I don't want a serverside script to create standard Change Template. While entering Change Request values not able to find the field values in 'std_change_proposal' template
Hello SNOW developers, I am wondering how I can create a report in the Automated Test Framework? I'm having trouble figuring out how to input values into these fields in ATF. I tried "set component values (Custom UI)" but that functionality didn't f...
Hello Team,I am working on a requirement to disable the attachment upload option on the Service Portal once a Requested Item (RITM) reaches a closed state (such as Closed Complete).The expectation is that after the request is closed, users should not...
Hi developers, So, in normal everyday email use, we create an email chain for a particular thing. Person A sends an email to Person B and C, and all 3 would hit "Reply all" to the latest email. And so, you can click into the latest email and scroll d...
Many if not all of the guided tour example scripts I have seen center on creating a new record. IN this particular case, I want to create a tour that takes an existing record and moves it forward in the workflow. Here is the problem. If I decide to...
In service portal, I need to remove "Continue Shopping" and "Save as Bundle" button from sc_cart page. Once I click on view cart button, it takes me to this sc_cart page. The OOTB widget for this page is sc-shopping-cart-v2 (SC Shopping Cart). I can'...
Hi team, I want pass url in UI Builder client handler.when hardcoded its redirecting but there multiple upper instance UAT, Prod , it is not proper to hardcode. please suggest a solution call url of current instace to UI Builder client handler
Has anyone successfully replaced traditional Knowledge Search with AI Search? What improvements and challenges did you encounter?Did you notice a significant improvement in search relevance and user experience?Were there any challenges with indexing,...
Hello, I created a "Category" on the standard change template. However, when I open the "New Change Request" and select Standard", the category I created "AVD Standard Changes" does not show on the Standard Change Template Library. It seems simple, b...
I have received emails stating my PDI will be reclaimed tomorrow, with no reason given. It is not due to inactivity as I use my PDI every day. I know that PDIs are unsupported and can be reclaimed whenever SN feels like it. My concern is I have co...