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how to configure form for workspace?

Hi,I created a new customize table and then i created a new sys_ux_list the is reference to this customize table.When I click on the pencil icon to edit the form from the list view inside the workspace im getting this message:  how can I configure fo...

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Alon Grod by Tera Expert
  • 89 Views
  • 2 replies
  • 0 helpfuls

Questionnaire activity - default value?

Hi! I'm building a Playbook and one of the activities I want to use is the Questionnaire activity. In it, one of the questions is a Reference type, to cmdb_ci table. Can we set default values to these types of fields? Ideally, I would want it to prep...

SNNoob by Kilo Guru
  • 51 Views
  • 1 replies
  • 2 helpfuls

How to link RITMS together

Hi there,  in a flow triggered by a service catalog submission (onboarding) i am submitting other catalog items e.g. : Onboarding form gets submitted -> submit catalog item to request a computer  How do I make sure in the related lists of the onboard...

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MarinaN by Tera Expert
  • 637 Views
  • 4 replies
  • 0 helpfuls

Email Parse to create Catalog Item

I know there are a lot of posts on this, and I have tried to follow some but not getting results Ive followed this video guide, but its not pulling the resultshttps://www.youtube.com/watch?v=uLHCw2GA3lo This is what we haveI get an email into our Hel...

Priority Planning for Brazil Upgrade — Need Insights

Hi Folks, I’m looking to understand how different organizations are prioritizing the upcoming mandatory migrations and strategic initiatives ahead of the Brazil (or next) upgrade. With multiple deprecations and new capabilities on the horizon, it wou...

Khanna Ji by Tera Guru
  • 259 Views
  • 1 replies
  • 0 helpfuls

AI Adoption - Where are you now?

Hi Everyone, As AI capabilities continue to evolve rapidly across the ServiceNow platform, I’m interested in understanding where different organizations, customers, and partners currently stand in their AI adoption journey.Many of us are navigating s...

Khanna Ji by Tera Guru
  • 527 Views
  • 4 replies
  • 1 helpfuls

Send ServiceNow Surveys to Microsoft teams chat

Gathering employee feedback through internal surveys is crucial. But maximising response rates can be a challenge. This article explores how instant messaging (IM) (Microsoft Teams) can be a powerful tool for boosting survey participation than tradit...

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Aravinda YS by Tera Contributor
  • 5655 Views
  • 9 replies
  • 6 helpfuls

Copy work_notes from closed task to new task

Hello.I have a catalog item that generates 2 tasks. Catalog item is submitted and task 1 generates. When task 1 closes, then task 2 generates.What I would like to do is when task 1 closes, copy ALL work notes from task 1, and add them to task 2.I onl...

Change UI action button label

I have a UI action named "Create ID", now I just need to change the display name to "Generate ID" without altering the UI action name field.is there any methods to do?

XYD23 by Tera Contributor
  • 1708 Views
  • 9 replies
  • 0 helpfuls

System UI - UI Scripts - ATF Custom UI Step Config

Hello - This might be an old question, but trying to get some answers or is there any workarounds for this. I am trying to keep the common library of functions in one place, and want to use inside my custom UI step config definitions, instead maintai...

Shan C by Mega Guru
  • 384 Views
  • 3 replies
  • 1 helpfuls