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‎03-21-2022 06:55 AM
Hello!
I have a catalog item with a variable called Request type. This variable has 5 values: RT A, RT B, RT C, RT D, RT E.
If I use the workflow editor, adding the switch login and selecting variable = Request type the options/values are automatically added.
However, in the Flow Designer there is no Switch option. Should I use the If flow logic? How do I select the variable name since I don't see any option.
Any advice?
Thanks!
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‎03-21-2022 06:59 AM
Hi there,
You are correct, there's no switch option in Flow Designer. You would indeed need to use Flow logic.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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‎03-21-2022 06:59 AM
Hi there,
You are correct, there's no switch option in Flow Designer. You would indeed need to use Flow logic.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP
---
LinkedIn
Community article, blog, video list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎03-21-2022 07:12 AM
Hi,
As mentioned by Mark there is no direct way
Adding to his point
You can either use decision logic or use multiple If statements depending on the amount of logic required.
sharing link for reference
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-08-2022 02:06 AM
Hope you are doing good.
Did my reply answer your question?
Would you mind marking the best matching answer as correct and helpful, to close this thread?
Thanks!
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader