Sync photos with AD

[Brian Lancaster]

I followed the KB article How to import photos from Active Directory (AD) into ServiceNow using an LDAP Import. But it is not pulling in any of the photos.

thumbnailPhoto - default was much longer then what shows in the article.

glide.ldap.binary_attributes 

glide.ldap.binary_attaributes (agent properties)

Also have the onAfter script as it it appears in the KB article.

Did I miss something? Sometimes nothing shows in sys_attachments and sometimes what I expect appear but its always for the same users.

[Ankur Bawiskar]

@Brian Lancaster 

so what debugging did you perform?

Did you try adding gs.info() in onAfter script?

are you receiving data properly in the staging table?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Brian Lancaster]

Yes the I used what they had already in the script. I can also see the thumbnailPhoto field is populated for a lot of in the import for way more users than what shows in sys_attachments for the photo field.

[Brian Lancaster]

I'm note sure what is supposed to appear the thumbnail field but is seems to just be a bunch of random characters starting with a forward slash (/)/

[Ankur Bawiskar]

@Brian Lancaster 

check these links as well

AD Thumbnail Photos not importing using LDAP Import 

Import user photo from LDAP into S-N (reloaded) 

If my response helped please mark it correct and close the thread so that it benefits future readers.