Task is closed but Task SLA remains In Progress

craigcathers
Kilo Contributor

‎07-01-2025 08:08 AM

How can i mark a Task SLA completed when the SCTASK is already marked Closed Complete? 

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AndersBGS
Tera Patron
Tera Patron

‎07-01-2025 01:18 PM

HI @craigcathers ,

 

Have you verified the SLA definition for the mentioned SLA? Verified the STOP condition? 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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