Tasks are closed incomplete in workflow

[Pintu2]

Tasks are closed Incomplete as soon they are created from workflow.

I have a requirement to close RITM manually by the user and here I have 3 automated tasks.

Here is the scenario : I have 3 check boxes,if Check box 1 is selected,it should trigger Task A, If user selects Check box 2 then it should trigger Task B and similarly if Check box 3 is selected Task C should be triggered.Once all these tasks are closed the requirement is RITM should remain in Work In Progress and should have capability of creating manual tasks and once all tasks are closed then user will select RITM state drop down to Closed Complete manually.So for this i made set state to WIP in workflow at end but the tasks are creating in Closed Incomplete state and workflow is getting cancelled not sure.

Please find the attached workflow.

[Apeksha Joshi]

welcome !

[Pintu2]

I have a concern here, the condition you mentioned is holding the workflow until RITM is closed manually but End activity is getting cancelled even though i select one check or two check boxes or 3 or none. It is setting to Cancelled in workflow.Please suggest.

[Ankur Bawiskar]

Hi,

Since you will be having manual tasks.

You should use after update BR on sc_task so that when manual tasks are closed RITM should be closed

Regards
Ankur

[Pintu2]

thanks ankur for the response.

RITM should be closed manually as well.So the workflow is waiting untill user closes ritm manually but in the end activity it is setting to  cancelled even though ritm closed by selecting closed complete dropdown.

[Apeksha Joshi]

Hi,

please redirect all your 'if' condition 'no' nodes to your join activity

Regards,

Apeksha