How to update work notes of a catalog task from table api (sc_task table)

Ishan5
Kilo Explorer

How to update work notes of a catalog task from table api (sc_task table)

1 ACCEPTED SOLUTION

Hi,

you should be able to

if that doesn't work then try this

Use Raw and try this

{"work_notes":"my notes"}

find_real_file.png

Output:

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Steps below

Use HTTP -> PUT Method

Endpoint: https://instanceName.service-now.com/api/now/table/sc_task/{sys_id}

find_real_file.png

find_real_file.png

Hit Send button

Output:

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur

Shockingly i am not able to find work notes in request body "add fields" drop down

 

Hi,

you should be able to

if that doesn't work then try this

Use Raw and try this

{"work_notes":"my notes"}

find_real_file.png

Output:

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

{
  "error": {
    "detail": "Record doesn't exist or ACL restricts the record retrieval",
    "message": "No Record found"
  },
  "status": "failure"
}