The new changes in catalog item should be apply to new ritms only any solution?

[Priyanka J]

Hi Everyone, 

Is there a way to apply changes to catalog item variables, such as updating the label, changing from a dropdown to a list collector, deactivating variables, updating UI policies, client scripts, and flow changes, only to new RITMs?

I want these changes to be applied only to new RITMs, while the old RITMs should retain the existing behavior.The changes have already been made. Is there a solution where these new changes will apply only to new RITMs, while the old RITMs remain unaffected with their original setup?

Any suggestions or solutions would be greatly appreciated!

Thank you 

[Dr Atul G- LNG · Accepted solution]

Hi @Priyanka J 

You are changing the behaviour of variables, which will impact old RITM as well but also it may create issue if you are changing the data type/ and UI policy. Try this in PDI first.

[Dr Atul G- LNG · Accepted solution]

Hi @Priyanka J 

You are changing the behaviour of variables, which will impact old RITM as well but also it may create issue if you are changing the data type/ and UI policy. Try this in PDI first.

[Abhishek_Thakur]

Hello @Priyanka J ,

If you are configuring these components like UI Policies, client scripts, and flow and your old RITM's are closed then it will apply to the new RITM's, if any old RITM will be reopened again and will meet the new criteria which you defined in your flow, UI Policies etc. then only it will work otherwise it will only be applied to new RITM's to be created in the system.

Please mark my solution as accepted and give thumbs up, if it helps you.

[Priyanka J]

Thank you for the response @Dr Atul G- LNG  and @Abhishek_Thakur 

 Also is there any way like in servicenow we have the functionality of checkout the catalog item . 

So if any catalog item is been set as checkout and if we apply the new changes on that catalogitem, and once done publish it will it be apply to new ritms only ?  Also is there any way if all the new changes will apply on latest version of catalog item only? 

[Dr Atul G- LNG]

Hi @Priyanka J 

No, catalog items no option to check out.