The requested flow operation was prohibited by security rules

[yoli1]

Hello all i get this error The requested flow operation was prohibited by security rules in Flow Designer for update record action any help?

[Amit Verma]

Hi @yoli1 

Please check if the below posts are useful :

https://www.servicenow.com/community/developer-forum/impersonating-a-user-added-a-comment-but-in-ema...

https://www.servicenow.com/community/now-platform-forum/i-am-not-able-to-figure-out-the-error-in-flo...

Thanks & Regards

Amit Verma

[Sainath N]

@yoli1 : It means that the user you are trying to execute the flow doesn't have access to do the necessary action. Please make sure to update Run As from 'User who initiates session' to 'System User' and test the process. They can be updated in the properties section of the flow.

 

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[yoli1]

@Sainath NThank you. see my response under @Amit Verma comment

if you can help, thanks.

[Sainath N]

@yoli1 : As a test, could you check if the user that you are trying can update the field directly from the form instead of from the flow? If that's not the case, you should grant access via ACL's, or from which is blocking the access, and that sorts out the flow issue as well.

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

[yoli1]

@Sainath N thank you for your response. the user have access to update. the weird thing sometimes it works sometimes it throw that error and for the same user.

thank you for any help