There is a JavaScript error in your browser console - Unhandled exception in GlideAjax

[NG8]

Getting the error on the Catalog side. This is the only Catalog script for that catalog item. 

function onChange(control, oldValue, newValue, isLoading) {
// if (isLoading || newValue == '') {
// return true;
// }
// var id_change=g_form.getReference('Submitted_For_Name',getUserID);
// function getUserID(id)
// {
// g_form.setValue('requested_for_user_id',id.user_name);
// }

var ga = new GlideAjax('user_details');
ga.addParam('sysparm_name','userFieldValues');
ga.addParam('sysparm_user',g_form.getValue('submitted_for_name'));
ga.getXML(simple);

function simple(response){
var answer = response.responseXML.documentElement.getAttribute('answer');
var a = answer.split(',');
g_form.setValue('submitted_for_user_id',a[2]);
return;

}
}

[Andrew Saxton -]

What does the error say?

[NG8]

Hi there, 

Error is "There is a JavaScript error in your browser console". Then when i look in browser console details, i see "Unhandled exception in GlideAjax."

[vkachineni]

Can you post a screenshot of user_details

[NG8]

Here it is: 

var user_details = Class.create();
user_details.prototype = Object.extendsObject(AbstractAjaxProcessor, {

userFieldValues : function(){

var arr = [];
var a = this.getParameter('sysparm_user');
var gr = new GlideRecord('sys_user');
gr.addQuery('sys_id',a);
gr.query();

if(gr.next()){
arr.push(gr.email);//a[0]
arr.push(gr.phone);//a[1]
arr.push(gr.user_name);//a[2]
arr.push(gr.title.getDisplayValue());//a[3]
arr.push(gr.location.getDisplayValue());//a[4]
arr.push(gr.department.getDisplayValue());//a[5]
return arr.toString();
}
},

LoggedinUser :function(){

return gs.getUser().isMemberOf('Identity Management');
},

userName_fields : function(){

var arr = [];
var a = this.getParameter('sysparm_userid');
var gr = new GlideRecord('sys_user');
gr.addQuery('user_name',a);
gr.query();
if(gr.next()){
arr.push(gr.sys_id);
arr.push(gr.email);
arr.push(gr.title);
arr.push(gr.department.getDisplayValue());
arr.push(gr.mobile_phone);
arr.push(gr.location);
}
return arr.toString();
},
type: 'user_details'
});