Ticket details to query into table from UI Page

basantsoni · ‎04-23-2019

Hello Friends,

Please help me here, from emails hyperlinks we are opening a UI Page and updating table records.

How do get ticket information to query into table and update tickets in UI Page.

Thanks,

Basant

Ankur Bawiskar · ‎04-24-2019

Hi Basant,

So url is coming proper.

can you try this to get the value of url parameter sysparm_sysId

var recordSysId = gs.action.getGlideURI().getMap().get('sysparm_sysId')

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

basantsoni · ‎04-24-2019

Hi Ankur,

thanks for your reply.

Finally we gotted, sys id is coming into logs.

thanks again for your all help.

basantsoni · ‎04-24-2019

Finally records are getting updated.

thanks for your continues help!