Hi,
We have a use case where the business requirement is to display a greeting on the service portal homepage that changes based on local time, and always displays the logged-in user's name. So far we have the widget's server script configured as such:
Server Script:
(function() {
var gdt = new GlideDateTime();
var dt = gdt.getLocalTime();
var t = dt.getByFormat('HH:mm:ss');
var split = t.split(":");
var hour = parseInt(split[0]);
var msg = '';
if (hour >= 0 && hour <= 11)
msg = "Good morning, ";
else if (hour >= 12 && hour <= 17)
msg = "Good afternoon, ";
else if (hour >= 18 && hour <= 23)
msg = "Good evening, ";
else
msg = "Good day, ";
data.greeting = msg;
data.title = options.title ? gs.getMessage(options.title) : gs.getMessage("");
data.short_description = options.short_description ? gs.getMessage(options.short_description) : false;
if (options.show_name != "true")
options.show_name = false;
else
options.show_name = true;
})();
We have it working like this:
However, at around 8-9am local timezone (GMT +8) or possibly at other times (we haven't been able to pinpoint the exact times it happens), the IF condition I have above stops working--it returns none of the 3 if/else if conditions above, which is why I set up the else{} condition for "Good day" as an interim workaround for that scenario.
Need help as I tried checking if it was syntax issue, I tried debugging each line of my parsing thru background script but it returns a number as expected and should properly work for the condition I setup above--did I miss anything?
