Time zone notifications

[Diana Yazmin]

Hi experts,

Although it is validated that the user's time zone is configured in GMT, when receiving notifications from the platform the date and time is indicated with the time zone of the general system (EDT), is it possible to configure so that the user receives notifications in a certain zone time?

Thank you any recomendation.

[Gangadhar Ravi]

Please check if below post is helpful.

https://www.servicenow.com/community/developer-forum/different-time-zone-required-in-email-notificat...

Please mark my answer correct and helpful if this works for you.