Timer in WF - not coming in schedule [sys_trigger] table

PriyaRanji · ‎12-27-2018

Hi All,

The timer in the workflow is not coming up in sys_trigger [schedule] post London upgrade – Please let me know whether it is an issue due to upgrade (or) anyone came across the same?

Have created the HR Case and there is a timer which waits for “1 day” in the workflow – have copied the sys-id of the corresponding activity to kill the timer via schedule but couldn’t see the corresponding record in the schedule. Please find the snapshot for the reference.

Open the active context workflow with the HR Case & copied the corresponding sys-id.

Opened the sys_trigger table and check with the sys-id from the WF activities but there is no records visible.

Kindly let me know if anyone have idea on the same.

Thanks,

Priyanka R

PriyaRanji · ‎01-04-2019

Hello,

The solution is, please go to the active workflow context record and open the workflow executing activities and copy the label contains workflow as highlighted in the below screenshot. Kindly test the same and let me know in case of any details needed.

View solution in original post

Shane S_1 · ‎06-26-2019

This was super helpful. It is a great way to test a timer without having to wait. You can also copy the sys_id from the workflow context and search for that in the name field of the system scheduler > scheduled jobs list.

Phonsie Hevey1 · ‎10-15-2020

Thanks for clarifying this. It's very useful.

I noticed that it seems to be the sys_id of the Workflow Context under which the Workflow Executing Activities is running. I have three timers in a WF and when I kicked one on the next one appeared in the sys_trigger table with the same label.

I'm not sure what happens if you have two timers running in parallel though.