To restrict attachment on incident from, once state is closed or resolved.

[pratik_kumar]

Hi All,

I want to restrict users from attaching files on incident form, once incident is closed or resolved.

Kindly provide your input on this.

[Ujjawal Vishnoi]

Hi Pratik,

You can use Onload client script with below mentioned code.

var status = g_form.getValue('state');

  if(status=='6'||status=='7') // state 6 for resolved and 7 is for closed

  {

  $('header_attachment_list_label').style.display = 'none'; //This line will disable the option to add new attachment if some attachment already attached with incident

  g_form.disableAttachments();   //This line will disable the attachment from .

  }

Hope this helps.

Regards,

Ujjawal