Transfer attachment from one to another instance

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Hi,

We had incidents in instance A. We imported them as a custom task record ( CTA0001, for ex) into instance B.

I imported all fields via xls import. But I could not find a way to import attachments since the sys id of the records in both instance is different.

I have kept a field in instance B to store the incident number of Instance A. Is there any idea how to move forward?

Thanks

[No NaME]

If the count of incident is less, you can navigate to sys_attachement table, copy the sysid of the incident and run a query as below, it will give the list of attachments linked to that particular incident.  Export/import xml between your instances

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Thanks Munish. I was thinking along the same lines.

We have a little more number of incidents with attachments here. Is there any other way out?

[Priya Shekar · Accepted solution]

Hi,

Check the below links,

There are solutions already available.

https://community.servicenow.com/community?id=community_question&sys_id=9fa483e9dbd8dbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=2a7ac7e9db5cdbc01dcaf3231f96...

If my reply has helped you,Kindly click the Helpful button.
If my reply is the answer you were looking for, Kindly click the Accepted Solution button.
Thanks,
Priya

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Hi Priya, 

Thank you for the links. I am trying out and will share my results soon.

Will the same process work for other tables as well? Like sys_history, audit etc?

Thanks