Transfer attachment from one to another instance

mdash
Giga Guru

Hi,

We had incidents in instance A. We imported them as a custom task record ( CTA0001, for ex) into instance B.

I imported all fields via xls import. But I could not find a way to import attachments since the sys id of the records in both instance is different.

I have kept a field in instance B to store the incident number of Instance A. Is there any idea how to move forward?

 

Thanks

 

1 ACCEPTED SOLUTION

Priya Shekar
Giga Guru

Hi,

Check the below links,

There are solutions already available.

https://community.servicenow.com/community?id=community_question&sys_id=9fa483e9dbd8dbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=2a7ac7e9db5cdbc01dcaf3231f96...

If my reply has helped you,Kindly click the Helpful button.
If my reply is the answer you were looking for, Kindly click the Accepted Solution button.
Thanks,
Priya

View solution in original post

5 REPLIES 5

Try it out, some OOB tables have some restrictions.

If my reply has helped you,Kindly click the Helpful button.
If my reply is the answer you were looking for, Kindly click the Accepted Solution button.

Thanks,
Priya