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‎04-02-2023 12:33 PM
I want to change field value language from english to other language. Already installed plugins for language translation i.e Internationalization language pack and individual language pack like Japanese,Swedish.
Tried to follow the procedure given on ServiceNow Product Document-Translate a field value, but it is not clearly understood, Steps are not clear to me.
Can anyone help to explain in simple way?
thanks
Solved! Go to Solution.

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‎04-05-2023 01:17 AM
Here is my solution. The field Capability on u_ot_floc should be a translated text field instead of string. Also, I am assuming that this is a normal string field and not choice field.
I tried to replicate the exact same scenario like yours and translation work perfectly in my case.
Here is my table structure.
This is the sample data in English language. Please note all the capabilities are in English here
Now in order to provide translation in Portuguese, I changed the language from preference and moved back to my table.
Here I initially see Capability in English, here I change the values of each capability field and add their translation in Portuguese
This is how the entire table looks after providing the translation in Portuguese Language.
Now when I change the language again back to English from preference, this is how my table looks in English.
Hope this helps. In case if the capability is a choice field then the translation would be provided in a different way. Please let me know if your capability field is a choice field or not.

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‎04-05-2023 07:46 AM
Glad finally the solution worked 🙂
Here is the solution for the choice field.
In the following example the field is of type choice
Open the dictionary entry, scroll to the bottom and find the choice related list.
Click New button and add a choice in English first
Now add the same choice with a different language code and translated label. Please note that value should remain same for both the translation.
Finally your choice list should look like the following.
Hope this helps.

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‎04-02-2023 09:26 PM
Please follow these steps to provide a translated value in a field.
Here I have considered the example of the name field on a Record Producer. I have a record producer with General Inquiry name. I would like to translate this name in German. This can be done by using following steps.
Now change the language from User preference and select German
Go back to the record producer and update the name field with translated text and make sure to Save.
Now the name of the record producer would be shown in German for those users who have set their preferred language as German.
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‎04-02-2023 10:59 PM
Hi. Thanks for responding. I have created a table under All OT assets and when go to "configure dictionary" for column label 'Patch' I did followed steps given by you. The word Patch did converted to selected preferred language but after going back to English it did not change. Please see given screen shot. what could be the reason.
Also this was for Label Name translation i.e Patch in my case, now suppose I have different field values ( 50 or 100) under Patch in my All OT asset table, then how can I translate all those field values ?

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‎04-03-2023 12:41 AM
For the table fields the procedure is bit different. Please refer to the following steps to change the label for the table fields.
This procedure beings with your table's List view
On Table dictionary, select the column whose label you would to translate.
On the Field detail page scroll to the bottom and find Label related list
Make sure to click on New button to add a translated text in a new language
Add translated label and language code and save.
Hope this helps.
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‎04-03-2023 02:22 AM
I did it exactly the same way. It works on my personal (dev) instance but not on other dev instance. Can you help with troubleshooting process, why it is not changing language on other dev instance but successful on personal instance? Is there any other source table where we should check etc.