Trigger approval when a variable is filled in RITM form manually

[User205031]

I have a catalog item that uses flow designer.  When user fills out the RITM form and saves it, an approval should trigger.

It is working fine but it is taking about 5-6mins to trigger the approval. Is there any way how we can reduce the time to trigger approval?

User can check any of the choice values. Based on selection few more variables comes up and the user fills up those variables and saves the form, then approval should trigger.

The approval is triggering after 5-6 mins and sometimes it triggers after 10mins.

The wait for condition that i have designer in the Flow designer:

How to reduce the time so that approval can trigger as soon as the user fills the form and saves?

[Ankur Bawiskar]

@User205031

why are you adding wait for condition?

based on that checkbox variable you are sending the approval?

Did you check at which flow action the time taken is longer?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[User205031]

Hi Ankur,

I am adding wait for condition so that the user selects any of the checkbox and then saves the form.

Once the checkbox is selected the approval will trigger.

I think the time is taking in the wait for condition step

[Ankur Bawiskar]

@User205031 

yes the wait for condition will anyhow wait until those checkboxes are selected and hence the delay

Why not end user select those checkboxes because that user is raising the request so that user should know which options to select?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[User205031]

Hi Ankur,

The fields will not be visible to end users when they are submitting the form. The fields will only be visible to admin members working on the RITM.