Trying to CC email address in notification

[JJG]

Hello,

I have an email notification that has the purpose of introducing a manager and a candidate. When the email sends, I would like both of them to receive the same email, with their email addresses CC'd so they can start to communicate together. Is this possible? What would that code look like? Thank you for any help.

[Mark Roethof]

I don't know if your gliderecord query is oke. You could ad gs.info there to validate.

Also, see my example about:
email.addAddress("cc",gr.requested_for.email,gr.requested_for.name);

So you need to pass "cc" + email + display value.
You now only are passing "cc" + manager_mail. So the third param is missing (or at least I successfully tested with using 3 params, cc + mail + display value).

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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[Mark Roethof]

+ just test, when having the "glide.email.test.user" system property set, the CC / BCC does not show.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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[Kunal Varkhede]

Hi JJG,

Yes, this is possible using Notification Email script.

you can add "CC" in email script and In Notification, who will receive section you can add Manager. 

1)In Email script you just write 

email.addAddress("cc","john.copy@example.com","John Roberts");

you can refer this doc

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/script/server-scripting/referenc...

2)In notification, What it will contain section you can call this mail script using following script

${mail_script:name of email script} 

so that when notification is triggered Manager and Candidate also get same notification.

Please Mark Correct/Helpful answer .

Thanks and Regards,

Kunal.

[JJG]

The manager is chosen from a select list on a record, is there a way to send his/her email as the cc based on who is selected?

[JJG]

Also, I implemented your code (see pics below) but it does not seem to work, am I missing something?

It does not show the other email that is supposed to be cc'd. I am using a personal dev instance, would that affect this?