Trying to CC email address in notification

JJG · ‎01-02-2020

Hello,

I have an email notification that has the purpose of introducing a manager and a candidate. When the email sends, I would like both of them to receive the same email, with their email addresses CC'd so they can start to communicate together. Is this possible? What would that code look like? Thank you for any help.

Jim Coyne · ‎01-03-2020

Do the email addresses really need to be cc'ed? Why not the "To" in the email? As Michael Jones mentioned yesterday, if they are reference fields on the target record, you can just select the proper fields in the "Users/Groups in fields" field on the "Who will receive" tab.

The less scripting in the platform the better (although not always possible to avoid).

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JJG · ‎01-03-2020

They need to be CC'd because the two users need to start talking to each other directly from the email. What i DONT want is for two separate people to receive two separate emails with no way to communicate with each other

Jim Coyne · ‎01-03-2020

Just 1 email will go out with both in the "To" field so they will be able to connect.

Pastupe · ‎11-22-2022

Hi,

flow designer is perfect way to achieve this.

as benefit, you will be able to monitor this via executed flows. If someone complain, you can see execution and argue/provide root cause very fast.

This worked for me. I compared email script solution versus Flow Designer capabilities and Flow Designer become winner for my usecase.

/Petr