Trying to install application from internal application respository, but it says it says I need a dependency that I don't utilize in the app

Bushra Syed
Tera Contributor

How can I get rid of this?

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3 REPLIES 3

eumak
Tera Guru

Hello @Bushra Syed ,
Many time plugins have dependency on other plugins as well, so click on the customer service may be it will take you to the Servicenow App Store from there you can install that app on your instance & then try to install the plugin again.

if you don't want to utilise then also you have to proceed with that installation. There is no way you can download a particular thing.

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Cheers..!
Happy Learning:)
Tushar

Mark it as helpful or correct, If Applicable


Cheers..!

Happy Learning:)

Tushar

I am a bit confused, as I don't believe I utilized CSM in my application. How can I check where it is used? I don't want to have extra dependencies if not necessary.

Under Instance Usages -> Application Usages Overview.

Her you will be able to see the application you are using & how much you used?

You can also have a looking the official doc - Starting with Orlando, dependency plugins are automatically activated when you activate a core application & After an application has been given entitlement, you must activate its dependencies plugin and activate the application. 

https://docs.servicenow.com/en-US/bundle/sandiego-security-management/page/product/security-incident...

Conclusion - If you want to install the plugin, the dependencies will come. We can't skip it.

Mark it as helpful or correct, If Applicable

Cheers..!
Happy Learning:)
Tushar

Mark it as helpful or correct, If Applicable


Cheers..!

Happy Learning:)

Tushar