Trying to send Notification through Flow Designer
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05-26-2023 08:08 AM
Hi all,
I have a notification created that I am trying to send through the flow designer. I can get it to send but I need to figure out how to pull field data of the record I am creating into the notification. I can't seem to get this to work. I either go no data or this error - "Value of field record is not a GlideRecord"
Any suggestions on how to pull needed field data into a notification from a record that I have created with the flow? Or how to pass it into the notification from the related RITM.
We are creating outage records and want to fire a notification that is structured the same way for everyone with an image header. I did this by creating a notification/email template. If I create the notification in the flow, I cant add an image.
We are trying to add things like start date/end date, description, etc. into the structured email.
Thanks,
Jonathan Hinkle
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05-26-2023 08:29 AM
HI @Jonathan102 ,
I trust you are doing great.
You can refer below video from my youtube channel to get the gist of the implementation.
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Regards,
Amit Gujrathi
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05-26-2023 10:42 AM
Hi Jonathan ,
Please use send email action present in flow designer , you will be able to access all the variables of ritm here , also according to requirement you can set your HTML as we do in notifications.
Let me know if you need further help on this
Thanks !!!!
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05-30-2023 11:06 AM
Thanks for the input but I am not following. We need to be able to add an image to the outgoing email and I don't see a way to do this using the send email action. I am not sure what you mean by set your HTML.
Thanks,
Jonathan